FAQ
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Frequently Asked Questions
We offer a wide range of kids’ dressers including 3-drawer, 4-drawer, and 6-drawer options, with or without changing toppers. Our designs combine functionality with child-friendly styles that complement any nursery or bedroom.
Most of our dressers require some assembly upon arrival. Detailed instructions and necessary hardware are usually included in the package. Please check the individual product page for assembly notes.
Only select models come with a changing topper. If included, it will be clearly mentioned in the product title and description. Please verify before purchasing.
We feature trusted brands such as Storkcraft, South Shore, Graco, and FUFU & GAGA. While we’re not directly affiliated with these brands, we source our products from reliable and verified channels.
Orders are usually processed within 1–3 business days. Delivery times vary based on your location, but most orders arrive within 5–10 business days. Check our Shipping & Delivery Policy for more details.
Yes, we accept returns on eligible products within the return window, provided the item is unused, undamaged, and in original packaging. Visit our Return & Refund Policy page for full instructions.
Absolutely. Our site uses secure SSL encryption and PCI-compliant payment gateways to protect your personal and payment information at every step.
If your order arrives with damage or missing parts, contact us immediately with photos and your order number. We will work quickly to resolve the issue with a replacement or refund as needed.
At this time, we only ship within the United States. We do not currently support international shipping, but we hope to expand in the future.
If your order has not yet been processed or shipped, we may be able to modify or cancel it. Please contact us as soon as possible at support@kilaads.store for assistance.